Terms of Service

Ovanth is an AI platform that learns your business and drafts or sends replies to your customers across channels you connect. While your AI is in supervised mode, replies wait for your approval. You are responsible for reviewing AI output and for the messages sent from your connected accounts.

You must provide accurate information and keep your credentials secure. You are responsible for activity under your workspace, including that of teammates you invite. You must be authorized to connect any account (email, Instagram, website) you link to the Service.

You may not use the Service to send spam or unlawful, deceptive, harassing, or infringing content; to violate the terms of a connected platform (e.g., Meta or Google policies); to attempt to breach security or access another customer’s data; or to build a competing dataset from the Service. We may suspend accounts that violate these Terms.

AI-drafted replies are generated from the information you provide and may contain errors. The Service is a tool, not professional advice. You are responsible for approving and sending replies; supervised mode is provided so you can review before anything is sent.

Paid plans are billed as described on the Billing page. Some plans include a one-time setup fee that covers your first month; recurring charges begin after that period. Plans include a monthly allowance of AI usage; if you exhaust it, AI drafting pauses until the next period or an upgrade, and your data remains available. Fees are exclusive of taxes where applicable. See our Refund Policy for cancellations and refunds.

We may offer a time-limited free trial. At the end of the trial, AI features pause unless you select a paid plan. No charge is made without a plan you choose.

You retain ownership of your business data and customer conversations. You grant us a limited license to process it solely to provide the Service. Our handling of personal data is described in the Privacy Policy.

The Service integrates with third parties (e.g., Meta, Google, Stripe). Your use of those integrations is also subject to their terms, and we are not responsible for their availability or actions.

The Service is provided “as is” and “as available”, without warranties of any kind to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate.

To the maximum extent permitted by law, Ovanth will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim.

You may cancel at any time from the Billing page. We may suspend or terminate accounts that violate these Terms. On termination, your right to use the Service ends; data handling follows the Privacy Policy.

We may update these Terms; material changes will be posted here with a new date. Continued use after changes constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules.